In November this year I decided to book a holiday for over Christmas, in particular a SKI Holiday. I of course looked on line initially to gauge prices and then went into Thomson & Tomas Cook branches (Off Line.)
Firstly what I realised is that these travel companies may be some of the biggest in the UK, however in their stores they general market Holidays in the Sun, when it came to ski-ing (This is based on the representatives I spoke to) they were not much use.
I decided to go back on-line because I had specific requirements I wasn’t willing to book without talking to someone, I called a company called Crystal Ski. I realised very quickly that Crystal provide Ski & Snowboard holidays and so could give me all the advice I needed and couldn’t get in a general holiday shop or from a general Online holiday site.
I decided to make the purchase via phone and off course forgot about it.