“Reporting is great, analysis is better. Data is great, information is better,” suggested Dave Rohrer as he started his presentation at SES London.
A whistle stop tour of the difference between counts, ratios, dimensions and metrics lead to a recommendation that users collect everything they can – mostly in case they need it later – and then segment subsets of traffic for greater insight where it matters now, creating goals (logged/recorded actions) such as conversions, characterising visits (looking at the user journey) and asking the meaningful questions. Good questions outrank easy answers in analytics, Roher contends.





