Posts About ‘reputation management’

Are You Managing Your Personal And Brand Online Reputation Accordingly?

WhatDoesTheInternetSayAboutYou

The rapid growth and popularity of the internet and social media has made the world a far smaller place. Gone are the days when organisations were able to hide behind their PR teams – nowadays everything is instant and therefore also international. So what challenges does that imply for us?

Reputation used to be closely linked to word-of-mouth – the most powerful form of marketing even in the digital age. Just think of the last time you wanted to try out a new restaurant – you might have asked friends whether they’ve already had the pleasure to dine there in order to help you with your decision making process. Another very common approach (surprise, surprise) is to simply ‘google’ the product or service of your desire to help you make up your mind. This is exactly where my curiosity comes into the game – do you agree with me if I say reputation is a key factor for consumers looking to make a purchasing decision?

The internet displays a vast amounts of information on brands and individuals that reputation simply doesn’t stem from word-of-mouth solely anymore. Further  factors to take into account are: the ease of the online purchase journey, online communication provided and its speed as well as online advertising taking online reputation to a new level. (more…)

Reputation management – Shady business or just great SEM?

9 months ago by Agnete Tøien Pedersen 2 Comments
reputation

Reputation management. A part of SEM that few want to admit that they do. Looked upon as shady business. Many thinks it is about removing search results or creating black-hat`ish spam to dominate the SERPs. But is it really shady business? N-O, not if you do it for the right reasons.

Reputation management is all about controlling the top 10 for brand related searches. Because your online reputation = your top 10 in Google. It is almost that simple.

In my opinion, reputation management is smart SEM that most companies (and also all people if you ask me) need to do, bad reputation or not. It is SEM with the goal of avoiding bad search results if, or when, the shit hits the fan. Reputation management is also the work to increase your overall online presence, aka. “traditional SEM”. It is controlling the SERPS for brand related searches, before someone else does it. Reputation management is all about a broad presence of great online content, content so strong and relevant that negative news stories, blog posts or forum threads can`t outrank them for brand related searches. It is what SEO and paid search should be all about; relevance and great content.

With that in mind, here`s my 8 most basic tips for reputation management, that anybody can do. No shady business, just relevant content! (more…)

Online Brand Management using Google Analytics

Social Network Interaction

Over the past two months I have been doing a lot of research into tools that can be used to monitor mentions of a brand name and assist with managing a brand’s reputation. During this research I uncovered some great functionalities right under my nose in a tool that most people in digital marketing are immersed in everyday, Google Analytics.

There are some basic features that everyone should be using for online brand management in Google Analytics, which I am going to go through in this post. I am also going to cover elements of the new social reports in Google Analytics, which can show you some really interesting data about your brand.

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8 Ways to Boost Online Brand Mentions

Social-Properties

Over the past 12 months, I have been working hard with the rest of the Koozai team to increase our brand awareness within the SEO industry. In this blog post, I am going to share some of the tips, tricks and actions that we continue to undertake to boost mentions of our brand name online.

No matter what industry you work in, all or at least some of the initiatives mentioned below will help you to grow awareness of your brand and the sooner you start, the better.

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