There was a lot of rumor this week about an extensive article in the New York Times which told the story of a merchant who seemed to be “winning” in the Google algorithms with a rather unusual marketing strategy: being mean to customers. Yesterday Google responded. And guess what, they went full force and called in the special forces and changed the algorithm…

Many sites picked up and analyzed the story. We also talked about it on the State of Search radioshow this Tuesday and Jeroen wrote a post “Bad publicity as fuel for your rankings” about it. Probably the best analysis of the article was given by Danny Sullivan on Searchengineland. (more…)