If you’re developing international versions of your website, you’re probably hoping to reach a large number of potential users and most likely are investing a lot of money and resource going into getting them up and running. So you want to make sure that you’re giving your international audience the best possible experience on your website; one that will make them relate to your brand, enjoy their experience and ultimately complete whatever action it is you want them to.
To do that, in an international context, you need to think about more than just translating your content. Sure, that is a pretty major step and a huge factor in convincing your multilingual audience that you’re a viable and relevant option for them but it’s not enough on its own.
Here are a few scenarios where missing a piece of the localisation process, could, and in most cases would, result in failure. (more…)