It takes years to build up and seconds to brake down: your online reputation, or your “e-reputation” as some say. It takes a lot of work, as this infographic will show you, to built that reputation. With the right online tools however, you might just manage.
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Nice Infographic. It only takes one negative review on the page one results for your brand name to really damage a brands reputation. Every bad client experience can do masses of damage. Sam nailed it with her StOS post last month, but essentially you need a really strong page one for your brand to ensure people come away with a positive perception when they research you online.
[...] Reputation management is all about controlling the top 10 for brand related searches. Because your online reputation = your top 10 in Google. It is almost that simple. [...]