As you may remember from January of this year, we took an in depth look at how to integrate online and offline marketing efforts and to do so we used the Hoxton Hotel as a case study. In this case we saw a number of things that the hotel was doing well, and a number of areas in which they could improve. I tried to focus on the benefits of their efforts and the amazing success they have had in taking a (mainly) offline brand and making it work online.
When I heard that yesterday there was going to be yet another £1 Room Sale taking place I thought that I would get my snipping tool ready to take some screen shots and see if they have taken to heart any of the lessons from the last sale. The last story was largely upbeat, however I have decided to take a more scrutinizing look at the areas of opportunity on which they are still missing out, as well as some of the failures in the current sale as I found this sale to be more frustrating as a particpant/customer. (more…)


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