I am constantly surprised by how often different term sets and query types are either ignored, or their role in a user-journey, misunderstood. All too often, run-of-the-mill keyword-research advice leads with an emphasis on relevance, volume and competition; ignoring the vital supporting role of e.g. “brand” terms – or the interplay between product/transactional terms and brand/navigational terms.
Brand SEO is often overlooked, as let’s face it – it’s pretty easy to dominate a good few pages of any search engine with your company results (whether on your owned and operated properties, or whether {your content} on social network and sharing sites), which means it’s not so sexy. However when it comes to Ecommerce, it is brand visitors that drive the revenue, often at a far greater contribution to overall revenue than what we may understand to be “transactional” terms. In order to get at the “why” we need to get out of our “doing” mindset and think about brand SEO from a user perspective and to do that, we need to revisit Information Retrieval and query-type classification. (more…)